(no subject)

[karenor]

has anyone ever heard about a conflict between Norton Anti-Virus and Word? I knew there was a reason i didn't want this dang virus protection. I could NOT figure out why my Word wouldn't open. I tried reinstalling it, everything. Finally, i tried disabling the Norton (an idea i got when researching why my computer was taking ten freakin minutes to shut down [yes aNOTHER problem this computer has]) and the program opened straight away.

here's the weird thing. this problem only started a few days ago. maybe thursday or friday. it happened once, then i got it to open again after i restarted the computer. today, no matter how many times i restarted it, i couldn't get the program opened till i tried this.

so now what, i have to choose between antivirus and Word? i'm thinking a new version of one or the other or both might solve the problem. maybe just different version. my alma matter lets us download an older norton for free. i dunno. this just makes me peeved.

i wonder if it will shut down better with the antivirus disabled. i wonder if word will stop work once the norton comes back on (i set it only to disable itself for 5 minutes).

hmm. this makes me punchy.

UPDATE: disabling the stupid NAV plugin on Norton seems to make Word work ok. i dunno about the shut down. i'm ascared.

Comments

[sykopoet.livejournal.com]

Norton sucks butt, especially the newer versions. Did I tell you about it blocking me from connecting to my wireless router? I completely uninstalled it and I am using Mcaffee instead. I don't know if it works better than Norton but it doesn't interfere so I am happy.

[karenor.livejournal.com]

did you buy mcaffee? or did you have it somewhere?

how are you liking your new computer?

[awhiteshimmer.livejournal.com]

we use Norton on all our computers (this new one an XP with 06 Norton), and Word works fine...

[karenor.livejournal.com]

it works ok now since i disabled the plugin. the one that checks each document for viruses when you open it.

its weird cuz it worked fine for like two weeks and then just stopped.

but i checked and it is indeed a common conflict.

still don't know about the shutdown thing.

[awhiteshimmer.livejournal.com]

ohhhh. that thing. yeah, we disabled that. we also disabled the automatic live updates.

well, i guess at least it's working. do you have a warranty, or would this be something they'd pass blame onto the program itself?

[karenor.livejournal.com]

well the program came with the computer. like preinstalled on it. i have the standard one-year warranty dealie. i didn't get a service package or anything.

right now the superslow shutdown thing is more infuriating. i don't know if it has anything to do with Norton tho. its just a hunch. since it started happening around the same time as the Word thing.

[alannahrose.livejournal.com]

Hmm, I hadn't heard about that (we use it at work with Word). I use Microsoft Antispyware and Ad-Aware at home.

[karenor.livejournal.com]

its taken care of now. but i still can't figure out why it takes my computer about 10 minutes to shut down. i'll have to research it tomorrow.

i love that icon. tho i thin a lot of people might not know what it is.